Privacy Policy

Introduction/Scope

This document is prepared in accordance with the provisions of the EU General Data Protection Regulation (GDPR) and the Nigeria Data Protection Regulation/Act (NDPR/A). It sets out how Sinovx Technologies Limited applies and complies with the principles of the regulations in processing the personal data of individuals, clients, vendors, and even third parties that interact with us.

For personal data of individuals, this policy also highlights your rights and covers the data subject(s) whose personal data is collected and processed in compliance with the GDPR/NDPR/A.

Who Are We

Sinovx Technologies is an innovator in the tech industry, offering comprehensive solutions that drive success for businesses across various sectors. We strive to empower organizations with cutting-edge technology, security, and strategic guidance to thrive in a rapidly evolving digital landscape.

By combining innovation, expertise, and strategic vision, we aim to be a trusted partner in driving the success of businesses worldwide.

What We Collect

We collect and process personal data based on specific requirements in the following categories:

• Device and Device Event Information: IP address, unique device identifier, type of device used to access our site, geographic location, hardware model and settings, operating system details, browser type and version, browser language, system activity, and crash reports.
• Log Information: Details about how, when, and for how long you accessed and used our site, including site traffic, usage information, landing pages, pages viewed, time spent on those pages, interactions with other users, and exit pages.
• Location Information: We may utilize various technologies to ascertain your actual location, which may include geographical data from your device, typically derived from GPS or IP address.
• Unique Application Numbers: Certain services come with a unique application number, sent to us during installation, uninstallation, or when the service periodically contacts our servers for updates.
• Individual/Company Bio Data: Full name, email address of your company's contact person, company registration number, office address, and various company policy and procedure documents.

Why Do We Need the Data?

Sinovx Technologies Limited ensures that the personal data collected and processed is necessary for the purpose of collection, and shall not collect or process more data than is reasonably required for a particular processing activity. Each processing purpose has at least one lawful basis to safeguard data subjects' rights.

Data Security and Retention

Sinovx Technologies Limited implements technical and organizational measures to safeguard your personal data. This includes encryption, regular reviews of data practices, secure backups, and antivirus software on project lead systems.

In compliance with GDPR/NDPR/A data retention policy, we retain personal data as necessary for contractual obligations and purposes defined in this policy. Upon conclusion of these purposes, data is deleted or anonymized as appropriate.

What Are Your Rights As A Data Subject

• Right of access: Request a copy of your data held by us, unless it is excessive or repetitive.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to restriction of processing: Restrict processing under certain conditions.
• Right to data portability: Have your data transferred to another organization or provided in a machine-readable format.
• Right to object to processing: Object or withdraw consent for certain types of processing.
• Right to raise a complaint: Complain to Sinovx Technologies Limited or the Supervisory Authority (NDPC) if concerned about data processing.

Complaints & DPO Information

If you have concerns about how Sinovx Technologies Limited processes your data, file a complaint with: